arrow_backAll open positionsWe're looking for a resourceful, detail-oriented operations all-rounder to keep TattoosWizard running smoothly and scaling efficiently. You'll own the day-to-day operations, including artist onboarding, community management, process automation, and customer experience. You'll use AI to automate what can be automated and focus your energy on what truly needs a human touch.
What You'll Do
- Manage and optimize the artist onboarding pipeline, from outreach to profile activation
- Handle customer and artist support, ensuring fast, helpful, and on-brand responses
- Build and improve internal processes, SOPs, and workflows using AI-powered tools
- Monitor platform health, including data quality, content moderation, and user experience
- Coordinate with developers and designers on operational needs and product feedback
- Manage partnerships, collaborations, and community initiatives within the tattoo space
- Track operational KPIs and create reports to inform decision-making
- Research and implement new tools and automations to increase efficiency
- Support with general business operations as needed (you're an all-rounder after all)
What We're Looking For
- 2+ years of experience in operations, business operations, or a similar generalist role
- Strong organizational skills and the ability to juggle multiple priorities
- AI-first mindset: you use AI tools to work smarter, not harder
- Genuine passion for tattoo culture and a good understanding of the tattoo industry
- Excellent written communication skills (English)
- Experience with process automation, no-code tools, or workflow optimization
- Problem-solver who takes ownership and doesn't wait for instructions
- Comfortable working autonomously in a remote startup environment
- Bonus: experience in marketplaces, creator platforms, or community-driven products