Pyramid Tattoo Company

I booked an appointment with Queenie during her $100/hr special. I’ve had over a dozen tattoos, and my husband is fully covered, so we know how tattoo sessions typically go. What I experienced here was unlike anything I have before. I sent Queenie pictures when I initially scheduled the appointment and then a few more on the day of when she told me that she had already drawn something up and would have to delay our appointment by an hour since I was changing that. When I booked, I had only sent her a few ideas of what I was thinking so she had a rough idea of placement, timing, etc. I assumed we would work together to design something when I arrived. It was never communicated to me that she would be drawing something up ahead of time. We had to spend a good amount of time taking elements out of the design That she had created because it was much busier than I wanted. Then she spent a long time creating the stencils and even running downstairs several times to replace the toner cartridge. None of this was a big deal when I didn’t realize I was getting charged $100 an hour for it. When she put the stencil on I said I felt like the scale was off and that we needed to go smaller. Instead of working with me, she snapped, “Do you just want to come back another day?!” and told me that she would need to charge me if this kept taking longer. I told her I was happy to pay to get this tattoo right. We removed a few more elements and at that point, I just felt pressured to move forward and super overwhelmed so I said we were all good to go. During the tattoo, I asked what she was considering for her back tattoo, and she made multiple comments about how bad ornamental work (Which is the Style of tattoo she was doing for me) looks next to realism (which is the large back piece that I already). She was basically saying how bad my design choice was without saying it. I didn’t even hear it at the time but I can’t imagine that’s accidental by a tattoo artist. To criticize putting the two styles I’m having permanently on my body, right to me, was pretty rude. By the end of the session, she charged me $400 for four hours, even though a large portion of that time was on design and stencil. I still tipped 20% and even left an additional $100 deposit for a follow-up appointment, hoping to move forward and not realizing how much I compromised the tattoo I was getting. When I later texted her about the timing and thought maybe we did the math wrong, she stood by it and told me my tattoo would’ve been $650 with anyone else. Then I told her my concerns with the tattoo and she asked how I would want to fix it – basically agreeing to work on it and apologizing that I wasn’t happy and felt rushed. When I sent her pictures of what I was thinking, and that I was even considering lasering off part of it so that I wouldn’t have to compromise the design I wanted, she suddenly said that she didn’t think we should work together anymore—but still refused to refund my $100 deposit. So not only did I have a terrible experience and get overcharged, but she also kept an extra $100 deposit for work she refuses to do. Tattooing is personal and Not everyone is a good fit for each other. I totally get that. We clearly shouldn’t work together, but to not return my deposit when you are the one not willing to book another appointment is wild. I absolutely wouldn’t recommend booking with Queenie